ARCHITECTURE & APPLICATION DESIGN
Architecture and UX Design best-practice coupled with an organisation’s specific bespoke application requirements
Building the latest app and developing the latest product. Whilst there’s always been an argument for buy versus build, there’s not always a package that can meet your needs or maybe you just don’t need all of that functionality and license cost. With the advent of cloud services, it has never been easier to build a minimal viable product or prototype and then evolve based on market or user feedback. Iterations can be down to days and weeks rather than months and years in previous software lifecycles. Be the next Uber or Airbnb and go disrupt!
Architecture and UX Design best-practice coupled with an organisation’s specific bespoke application requirements
Consultancy, development and implementation services to assist organisations with bespoke application programmes
Ensuring your investment is maintained and future proofed with the latest software releases and fix packs
Ensuring that an organisation’s environments are meeting services levels and that they are performant
Greencore the specialist chilled food and ready meals manufacturer for the major retailers and supermarkets has implemented a production line performance monitoring application. This has been developed with the latest web and cloud technologies, and reports on manufacturing line efficiency, providing live visibility to the Greencore management of any production issues. The application is visible to staff on the production line on large LCD screens, as well as providing the management team further detail via a tablet view
View all our workAssa Abloy identified a need to develop a customer concern application which logged issues with products and services in the field. This is the backbone to the Customer Helpdesk. The application was integrated into core business systems including MS Dynamic AX. MS Dynamic AX provided access to the customer order and customer record. The business benefit was to improve customer satisfaction in responding to issues and speed up the process of refunds for compensation claims. This in turn helps release payments of invoices and improves cash flow.
View all our workVaillant the heating and hot water technology manufacturer implemented a new web based call centre payment application with DeeperThanBlue on the IBM Cloud. The main purpose of the application is to capture payment for parts and services outside of the limitations of the guarantee. Developed in less than 8 weeks and deployed to IBM’s Cloud, Vaillant capture payment through the application connected to the Stripe payment gateway. The application is integrated into Salesforce’s Service Cloud for access to customer records and job bookings. As soon as an engineer has finished a job booking payment is captured reducing administration overheads and ensuring there is no lost revenue.
View all our work13 Factors to Consider when Testing across Devices When introducing a new website for one of our clients, we face the challenge of understanding which browsers and devices we use to prove that the website is accessible. It is critical
Read MoreDeeperThanBlue has developed an application that integrates with the Vaillant Call Centre System and customer database. How does the application work The application allows call centre staff to allocate a standard call out fee to an authorised payment card. Once complete,
Read MoreWe attended IBM Think 2018 held in Las Vegas. There was much to take away this year. In the video below, DeeperThanBlue Sales & Marketing Director Chris Booker discusses topics from the event and shares what we’ve learned and what
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