eCommerce Agency & Solutions Provider
Committed to helping businesses grow, scale and thrive
At DeeperThanBlue, we take an omni-channel approach to help eCommerce businesses succeed online by improving their digital propositions, enhancing customer experiences, and increasing revenues. Start your journey with our eCommerce agency today.
Bespoke eCommerce Solutions for Every Business Model
At DeeperThanBlue, we don’t believe in one-size-fits-all. Whether you’re running a B2C eCommerce storefront, managing complex eCommerce B2B transactions, or launching a hybrid D2C model, our eCommerce consultants and eCommerce developers will tailor a solution to fit. We specialise in headless eCommerce architecture, seamless third-party integrations, and eCommerce replatforms/migrations – ensuring your online store is fast, scalable, and conversion-ready.
Our team works across leading platforms like BigCommerce, HCL Commerce, and Shopify, making us the ideal choice for businesses seeking a reliable and forward-thinking eCommerce development agency. From strategy to go-live, our support ensures your digital commerce strategy delivers measurable ROI.
eCommerce Agency & eCommerce Consultancy Services
Whatever your eCommerce requirements, our team of hands-on eCommerce consultants and specialist eCommerce developers can help. From custom development to replatforms, store UX improvements and redesigns, eCommerce integration, and everything in between, our suite of eCommerce services can be tailored to your exact needs. We offer:
How Does Our eCommerce Agency Work?
We help online merchants navigate through the selection of the right eCommerce platform through our expert eCommerce consultancy services to implementation with our eCommerce development services and support:
eCommerce Advice & Consultancy
We get under the skin of your business to understand your objectives, goals, and plans for growth, coupled with the unique desires, wants and needs of your customers. We slot into your operation giving you the strategic insight to plug the gaps and implement the right approach to achieve your objectives and grow your revenue.
Our advisory and consultancy services always focus on the right blend for the needs of your business, whether digital strategy, selecting the right digital eCommerce platform, or helping to mentor, train and educate your team.
Build & Innovate
We provide eCommerce design, development, testing and implementation services to assist with your next phase of business growth.
Our experienced design and eCommerce development team focus on a number of eCommerce solutions including BigCommerce, HCL Commerce (formerly known as IBM WebSphere Commerce) and Shopify. We always use market leading eCommerce platforms to provide robust and scalable solutions that work with the unique needs of your businesses as you grow.
Operate & Support
We help you operate and support your eCommerce tech investments in the cloud and on-premise 24/7. All of your business platforms will remain running and optimised through our remote eCommerce Support and eCommerce Application Managed Services (AMS).
Our eCommerce cloud services will ensure your business becomes more agile, scaling up for peak or promotional periods and then scaling back down once they have finished. We also help organisation with transitioning workloads between the public, private and hybrid clouds.
Results that speak for themselves
Tuning up the Andertons Music eCommerce site with HCL Commerce
Transforming Studio Retail’s Mobile App
Kitlocker: Where analytics, reporting and eCommerce come together, we find a rich source of data.
Howarth – Building for the future
Giving the Beauty Pie’s eCommerce platform a facelift with HCL Commerce
Andertons Music – Upping the beat
Beauty Pie – Building a market disrupter
Studio Retail
The Fully Charged Story…
Keeping Up With The Pace of Consumer Change
In the digital world, consumers are increasingly demanding, and eCommerce retailers must keep up.
Consumers:
- demand personalisation
- require a consistent customer experience across all channels
- will share their experiences (good or bad) across social media
- expect returns and refunds process to be smooth and efficient – not a bad experience waiting for credit or payment
Knowing your customer’s mindset is just the start. To grow, scale and thrive in this modern consumer-driven landscape, you must efficiently adapt to ever-changing trends, requirements and customer expectations.
We work with ambitious eCommerce retailers looking for the right digital solution to grow, scale and transform their business.
The Importance of Digital eCommerce
To survive and thrive in Digital eCommerce, businesses need to be agile to adapt fast to ever changing trends, requirements and customer expectations. Digital eCommerce is much more than allowing your customers to place an order via a website. It’s about how your business can leverage other elements such as business intelligence to understand customers behaviour and segments, inventory, price, promotion and respond immediately.
In reality, today’s consumers make their purchase decisions online and care less about where their purchase is made. They will share their unique purchase experience via social media, video channels including TikTok, written blogs or review sites.
They’ll expect instant content replies that are personalised to them. It can be challenging to provide this type of customer experience. It must be done in an efficient way via your eCommerce solution or you will struggle to keep up with the pace.
The key to solving these types of challenges is by selecting an eCommerce platform that suits your budget, type or size of business.
eCommerce Agency FAQs
How do I choose an eCommerce agency?
An ever changing myriad of eCommerce platform solution providers that promise riches and success by just implementing their platform is now the norm within the eCommerce industry. The reality is, that all platform implementations are time consuming and costly in the first instance which is why companies must chose wisely to ensure that business disruption is minimised.
There are several factors to consider when choosing the right digital commerce technology for your online store – which is why it’s important to have a chat with a few different agencies before signing on the dotted line. Here’s what you should look for:
- Innovative Culture – eCommerce Platform providers must be able to keep up with the industry pace of change
- Commercial Fit – The way in which you consume the eCommerce platform must fit with your business model and be flexible enough to change as you grow
- Ecosystem Community – An extended community of participants will help enhance the eCommerce platform and be able to help resolve any issues faster
- Agility – Digital eCommerce is a journey, not a destination. A rich platform feature roadmap is vital to your success and so is delivering regular improvements against the eCommerce roadmap.
- System Fit – The platform you choose and the eCommerce Agency must be able to fit and integrate with existing systems and third-party applications, otherwise integrating it will cost large huge sums of money and cause unnecessary project delays.
Looking at options for your eCommerce platform? Book a consultation with Deeper Than Blue’s eCommerce experts.
How much does eCommerce development & eCommerce consultancy cost?
eCommerce Consultancy services with our team start from a small engagement to improve an existing eCommerce store of around 10 days to a full eCommerce platform implementation and replatform which takes over 100 days. Exact pricing varys based on your specific business needs, levels of complexity and how much time our developers need to spend on your site. For a more detailed quote and a friendly chat, book a consultation with our team.
Can you optimise our existing eCommerce website?
Absolutely. If you’re not ready for a full rebuild, we can still improve your current site. Our team offers UX audits, speed and performance optimisation, CRO (conversion rate optimisation), eCommerce application and system integrations to help you get more value from your current setup.
Which industries does DeeperThanBlue work with?
At DeeperThanBlue, we work with a range of industries, including:
- Retail
- Fashion
- Health & beauty
- Distribution
- Wholesale
- Manufacturing
- Automotive
- Electronics
- Construction
- Home and Garden
Whether you’re a growing startup or a well-established enterprise, we can tailor our eCommerce services to your unique requirements. Get in touch with us to start your journey.
How do you integrate our existing systems with the new ecommerce platform?
Most eCommerce platforms integrate with core backend systems through APIs, messaging, xml, CSV files or existing interfaces. Others may require third-party or custom APIs to be built to enable integration. For full integration, functionality and customisation, we recommend integration via CXOne platform.
Are your eCommerce solutions adaptable for different device formats, including mobile commerce?
Yes, they are. Our team create responsive designs so that your eCommerce stores work on different device and screen formats. For the ultimate in originality, functionality and customer experience, CXOne Storefront gives you a responsive commerce site that lets you stand out from the crowd. For the ultimate brand experience we have also built native mobile apps for Apple iOS and Android. You can find out more with our Studio Retail case study.
What security measures are in place to protect our eCommerce customer data?
Your security is of utmost importance to our team of eCommerce developers. Our eCommerce platforms BigCommerce, HCL Commerce and Shopify are all known for their focus on security, with robust security features for enterprise-level eCommerce and regular security updates and patches. BigCommerce and Shopify explicitly state PCI DSS compliance, and BigCommerce lists their other security credentials—ISO 27001:2022, ISO 27017, ISO 27018, ISO 27701, and ISO 22301—and collaborative threat intelligence through memberships in organisations like RH-ISAC, InfraGard, RecordedFuture, and Mandian.
Can you help me build a multilingual eCommerce marketplace?
Yes, absolutely! Platforms like HCL Commerce, BigCommerce and Shopify offer built-in support for multiple languages and locales. We can help you to create separate store views for each language if required.
BigCommerce’s multilingual capabilities are also available through integration with a translation service. It is recommended that any translations are checked thoroughly for suitability in local markets taking into account colloquialisms and particular differences around payment methods, fulfilment options, taxation and legislation for selling online within each geography. If you’re still not sure where to start – get in touch with our team to help.
(Note: There may be additional costs associated with the deployment of multilingual sites on some platforms dependent on configuration.)