HCL Commerce Cloud – End of Support Product Lifecycle
ContactHCL Commerce - Support
The software support table below includes information on HCL Commerce and HCL Commerce Cloud product lifecycles including year of introduction (GA – General Availability), the currently supported versions, and HCL Commerce end-of-software support dates when announced. We will update this table as new releases are introduced. If you would like to receive updates as they occur, please subscribe to our free support service newsletter emails.
HCL has adopted cumulative maintenance updates to maintain software stability, and security and to maximise your return from your HCL Commerce investment.
If you need support, assistance with an upgrade, or advice on any of these products, please use our online chat facility (UK business hours), book an appointment with the team.
Complete the form below to stay informed about upcoming updates and release notes for HCL Commerce Cloud
| Product name | Version | General Availability | End of support date |
| HCL Commerce | V9.1.15.0 | 13th December 2023 | – |
| HCL Commerce | V9.1.14.1 | 25th October 2023 | – |
| HCL Commerce | V9.1.13.0 | 2nd June 2023 | – |
| HCL Commerce | V9.1.12.0 | 16th March 2023 | – |
| HCL Commerce | V9.1.11.0 | 21st July 2022 | – |
| HCL Commerce | V9.1.10.0 | 31st March 2022 | – |
| HCL Commerce | V9.1.9.0 | 25th January 2022 | – |
| HCL Commerce | V9.1.8.1 | 23rd December 2021 | – |
| HCL Commerce | V9.1.8.0 | 5th October 2021 | – |
| HCL Commerce | V9.1.7.0 | 23rd July 2021 | – |
| HCL Commerce | V9.1.6.0 | 31st March 2021 | – |
| HCL Commerce | V9.1.5.0 | 19th January 2021 | – |
| HCL Commerce | V9.1.4.0 | 10th December 2020 | – |
| HCL Commerce | V9.1.3.0 | 29th October 2020 | – |
| HCL Commerce | V9.1.2.0 | 1st September 2020 | – |
| HCL Commerce | V9.1.1.0 | 30th July 2020 | – |
| HCL Commerce | V9.1.0.0 – Initial HCL release | 30th June 2020 | – |
IBM WebSphere Commerce and WebSphere Commerce Suite (WCS) – were acquired by HCL Technologies on the 30th of June 2019 from IBM Corporation.
WebSphere Commerce – Support
IBM developed and maintained several Editions for many years; WebSphere Commerce Express for Small to Medium (SMB) customers, WebSphere Commerce Professional for Retailers, and WebSphere Commerce Enterprise (previously known as Business Edition before version 6) for large businesses with multiple brands, geographies or needing to support business-to-business trading models.
We can assist you with WebSphere Commerce and review upgrade options as well as move you to a more modern infrastructure platform. Please use our online chat facility (UK business hours), book an appointment with the team, or get in touch in the form below.
| Product Name | Version | General Availability | End of Support date (EoS) |
| WebSphere Commerce /HCL Commerce | V9.0.1.0. to 9.0.1.19 | November 2018 to 5 July 2022 | – |
| WebSphere Commerce | V9.0.0.0. to 9.0.0.13 | December 2017 to 27 March 2019 | HCL no longer maintains the v 9.0.0.x stream. Customers are recommended to move to stream v9.0.1.x |
| WebSphere Commerce/ Commerce on Cloud | V8.0 with Mod Packs V8.0.4.0 FP 30
V8.0.3.0 V8.0.2.0 V8.0.1.0 |
2015
25th October 2023 |
– |
| WebSphere Commerce | V7.0 | 6th November 2009 | 30th April 2020
Extended Support 30th April 2021 |
| WebSphere Commerce | V6.0 | 2006 | – |
| WebSphere Commerce | V5.6.1 | 2005 | 30th September 2010 |
| WebSphere Commerce | V5.6 | 2004 | 30th September 2007 |
| WebSphere Commerce | V5.5
V5.5 Express |
2003 | 30th September 2006
30th April 2007 |
| WebSphere Commerce Suite | V5.4 | 2002 | 30th September 2005 |
| WebSphere Commerce Suite | V5.1 | 2002 | 30th September 2004 |
| WebSphere Commerce Marketplace Edition | V4.2 | – | 31st December2003 |
| WebSphere Commerce Marketplace Edition | V4.1 | – | 31st December2001 |
Prior to Version 4 the Product was known as Net.Commerce and had 4 versions (v1.0, v.2.0, v3.1, and 3.2).
How we can help you with HCL Commerce Cloud?
Upgrades & Migrations
Ensuring your HCL Commerce Cloud investment is maintained and future-proofed with the latest application software.
Health checks & Performance Reviews(APM)
Ensuring that HCL Commerce Cloud environments are performing to service levels, and are up to date with application fix packs and security fix packs
Support/ AMS
Providing support and managed services offerings for HCL Commerce Cloud to meet your organisations business requirements and service
Our trusted history with HCL Commerce
The DeeperThanBlue team has been helping clients with the challenges of HCL Commerce software upgrades previously IBM WebSphere Commerce, migrations to new versions, and moving to the public cloud using Kubernetes with HCL Commerce Cloud technology. We have developed clearly defined processes and procedures to ensure a smooth transition from one version of HCL Commerce to the next during the upgrade process whilst also being able to assist with regression testing of your eCommerce applications. Our clients see us as a safe pair of hands and long-standing partner through trusted working relationships built over many years.
We recommend keeping up to date with software patches and fixes for HCl Commerce Cloud as well as ensuring you have an upgrade path clearly defined to ensure you don’t fall foul of running mission-critical applications on unsupported software versions. You can then benefit from taking advantage of the new features and improvements in the latest version of HCL Commerce eCommerce platform.
- Cloud-ready software able to run in private, public, and hybrid clouds using containers and Kubernetes lowering total cost of ownership
- Taking advantage of the HCL roadmap where new functionality and capabilities are released (usually 2-3 times per year)
- Flexible licensing options
- Performance improvements
- Increased security