HCL Commerce Managed Services
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Discover more about HCL Commerce Support Services with DeeperThanBlue
Whatever the size of your business, if you’re running on HCL Commerce we’re here to keep your organisation operating without interruption whether you are running on public cloud services, on-premises infrastructure, and hybrid setups. Through our HCL Commerce support services, we help you focus on delivering your customer requirements regardless of project demands or traffic volumes.
Our passion lies in collaboration and building a “one team” culture. We offer flexible services and can seamlessly integrate with your in-house teams and/or your existing third-party partners. We bring a cohesive approach to support and development, tailored to your current workflow and budget.
Get in touch with our team of experts to learn more about our HCL Commerce Managed Services.
HCL Commerce Managed Commerce Support Options
When you choose DeeperThanBlue, you’ll benefit from our tried-and-tested onboarding process. That means a smooth transition, minimal disruptions and a fast start. Soon you’ll be unlocking business value from your platform using our HCL Commerce consultants and development team.
Fixed Support Contracts:
Regardless of your choice in hyper-scalers (Google Cloud, Amazon AWS, and Microsoft Azure) or on-premise solutions, at DeeperThanBlue we’re committed to making operational support stress-free and cost-effective for you.
With our fixed contracts, you can relax knowing that you have a reliable UK 24/7 partner by your side, ready to address your platform incidents whenever they arise.
Our HCL Commerce managed services ensure you not only sustain your business operations but also harness the power of your HCL Commerce software estate to drive your competitive advantage. Get in touch with our specialist team to discover more about our flexible support services and how we can help your business reach its full potential.
Get in touch with our specialist team to discover more about our flexible support services and how we can help your business reach its full potential.
Monthly Development Retainers:
We work with you to define your goals, objectives and KPIs, mapping out a strategy for success. And we’re on hand to make the changes, tweaks and enhancements to help you perform every day.
Our monthly development retainer service provides HCL Commerce expert developers and consultants that are UK-based to continually enhance your platform. We use data-driven insights to help you make the decisions that count and have the capability to make updates quickly and efficiently to drive your competitive advantage.
Our DevOps and QA processes ensure a development and deployment cadence that is one of the quickest cycle times for HCL Commerce worldwide. This is coupled to understanding how to run HCL Commerce efficiently on Kubernetes platforms. These can be tailored to meet your business needs, but we have successfully reduced the time to market of feature releases from historically less than eight large deployments per year down to one every week/two weeks into production where appropriate.
What Are The Benefits Of Our HCL Managed Services?
Take a look at some of the benefits of our HCL Commerce Support:
Reliability: Dedicated 24/7 HCL Commerce Service Desk and Support partner by your side to address issues whenever they arise.
Efficiency: Proven onboarding process ensuring a smooth transition with minimal disruptions and fast turnaround
Partnership: Collaborative and cohesive approach which aligns us with your specific needs so that your business can reach its full potential.
Exceptional Customer Service: Our commitment to making operational support stress-free and cost-effective for you.
HCL Commerce Case Studies
HCL Managed Services At DeeperThanBlue
Unlock business value from your platform using data-driven insights with our HCL Commerce Support. Regardless of your business size, we’re here to keep your organisation operating uninterrupted.
Get in touch today to discover more about our HCL Commerce managed support services.
+44 (0)114 399 2820
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HCL Commerce Support FAQs
What services are included in HCL Commerce managed services?
At DeeperThanBlue, our services include the following:
- IT infrastructure management
- Cloud platform design, build and run/ operation
- Cloud monitoring, optimisation (FINOPS) and healthcheck
- Performance optimisation
- Application support
- Security monitoring
- Compliance
How can HCL Commerce support benefit my business?
By partnering with us you can reduce your operational costs, increase efficiency and free up your internal resources to focus on strategic initiatives. Our services also ensure reliable system performance, quick problem solving and enhanced security.
Is HCL Commerce support customisable to my business needs?
Yes. At DeeperThanBlue, we tailor our HCL Commerce Managed Services to meet your business needs. Whether you are looking for full-service management, AMS or 2nd line support, we can create a solution that aligns with your workflow.
Which industries can benefit from HCL Commerce managed services?
HCL Commerce Managed Services caters to a range of industries including:
- Healthcare
- Finance
- Manufacturing
- Distribution
- Wholesale
- Retail
- Telco
- Pharmaceutical
- Automotive
Our expertise in various sectors allows us to provide thorough solutions to address specific industry challenges.
Will I have access to a dedicated support team?
Yes. At DeeperThanBlue, we assign a dedicated team of HCL Commerce professionals to manage your account. This team will work closely with you to understand your business and technical goals and ensure that your expectations are met with regular reviews and touch points.