Shopify v BigCommerce Comparison
Shopify is a great starter platform for any business looking to start-up an eCommerce function however, is it going to be the perfect fit for you now and for the next 5 or more years?
Ultimately once you make this commitment it needs to be long term and not just a short-term stopgap. If you’ve already made the decision to move onto Shopify have you taken into consideration all of the other platforms on the market and what restrictions you may encounter?
Is there better suited platform that you may not have considered that may be a better fit for your business?
There is so many eCommerce platforms out there it takes a lot of time to go through them to understand all of their capabilities and also cut through all the clever marketing material to understand what you’re actually going get for your investment.
To help you on this journey as an eCommerce agency we have compared some of the Best eCommerce platforms available on the market today and in this example we’re going to be comparing Shopify against BigCommerce.
Comparison between Shopify and BigCommerce
eCommerce Plan Commercial Comparison
| Included in all plans | Shopify | BigCommerce |
|---|---|---|
| Transaction Fees | 2.4%-2.9% + $0.30, plus transaction fees from any third-party payment gateway. | 0% – No transaction fees |
| Product, File storage and bandwidth | Unlimited | Unlimited |
| Staff accounts | Limited to 5 at Basic plan | Unlimited |
Sales Channels including Marketplaces & Social Networks
| Channel | Shopify | BigCommerce |
|---|---|---|
| Branded Online Store | Yes | Yes – All Plans |
| eBay & Amazon | Limited to Clothing and accessories (you can still sell other products categories but they will need to be listed on Amazon directly then linked back to your store). | Yes – All Plans |
| Point of sale | Yes other transaction rates may apply | Yes – All Plans |
| Facebook & Instagram | No – via integration | Yes – All Plans |
| Google Shopping | No– via integration | Yes – All Plans |
Standard Features
| Features | Shopify | BigCommerce |
|---|---|---|
| Responsive Website on all themes | Yes | Yes – All Themes |
| Single Page checkout | No – Third part integration | Yes – All Plans |
| Apple pay, Google pay, Amazon pay | Yes – Other fees may apply | Yes – All Plans |
| Coupons, Discounts & Gift cards | Yes Limited per store | Yes – All Plans |
| Real time shipping quotes | No – via Integration with additional subscription | Yes – All Plans |
| Professional reporting tools | Yes | Yes – All Plans |
| Blog | Yes | Yes – All Plans |
| Product ratings and reviews | No – via integration | Yes – All Plans |
| Free sitewide HTTPs and dedicated SSL | Yes | Yes – All Plans |
| ShipperHQ Shipping rules engine | Yes | Yes |
| Customer groups and segmentation | Yes | Yes – Plus plan and up |
| Abandoned cart saver | Yes – Limited | Yes – Plus plan and up |
| Persistent cart | No – via integration | Yes – Plus plan and up |
| Stored credit cards | No | Yes – Plus plan and up |
| Google customer reviews | No – via integration | Yes – Pro plan and up |
| Faceted search (product filtering) | No – via integration | Yes – Pro plan and up |
| Custom SSL included | Yes | Yes – Pro plan and up |
| Custom Facets (product filtering) | Yes | Yes – Enterprise plan |
| Price Lists | Yes | Yes – Enterprise plan |
Service & Support
| Service Levels | Shopify | BigCommerce |
|---|---|---|
| 24/7 Live agent support | Yes | Yes – All Plans |
| Express routing, priority support, and strategic account management available |
Yes | Yes – Enterprise plan |
| API Support | Yes | Yes – Enterprise plan |
Payment Processing
| Payment Fees | ||
|---|---|---|
| No Transaction Fees to use leading payment gateways | 2.4%-2.9% + $0.30, plus transaction fees from any third-party payment gateway. | 0% – No transaction fees |
| (optional) Special credit card rates from PayPal powered by Braintree | No – Pricing discourages using anything outside of Shopify’s own payment gateway. | Yes – All Plans |
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