BigCommerce Development Agency
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Discover more about BigCommerce Managed Commerce with DeeperThanBlue
Whether you’re a small boutique operation or a multinational B2B powerhouse with a global sales presence, we are here to cater to your specific needs, whatever they may be.
Our passion lies in building a “one team” culture so you can entrust us with your operational support and development needs. Our unwavering focus is on delivering uninterrupted, top-tier service, regardless of project demands or traffic volumes.
Get in touch with our BigCommerce development agency to find out more!
BigCommerce Managed Commerce
At DeeperThanBlue, we understand that every business is unique. That’s why we offer flexibility in our services. We collaborate seamlessly with your in-house teams or your existing third-party partners, ensuring a cooperative and cohesive approach to support and development that suits your current workflow and budget.
In fact, when you choose DeeperThanBlue as your BigCommerce development agency, you’re not just getting a service. You’ll gain a partner that will ensure a smooth transition, minimal disruptions and a rapid start to unlocking business value from your platform.
As a BigCommerce B2B specialised agency partner, we help you tackle a variety of challenges. Our managed commerce services for BigCommerce ensure your business is always high-performing, whatever your unique requirements. Our expert team of BigCommerce consultants and developers are right at hand.
Read more about our B2B specialisation in our blog.
Read moreBigCommerce Managed Commerce Support Options
Discover our support options and choose one to suit your needs and business requirements:
Monthly Development Retainers:
Boost and enhance your BigCommerce eCommerce website through our monthly development retainer service. Join our community of proactive businesses and embark on a journey of continuous improvement, geared towards driving more sales. With this flexible program, you gain the advantage of reserving project resources every month, ensuring your site’s development remains consistently ahead of the competition.
Our growth acceleration strategies are tailor-made to fit your unique goals and aspirations. We understand that each business is unique, and we’re here to support you in achieving your vision. Rest assured, our strategies are not only budget-friendly but also optimised for delivering impressive returns on your investment.
Come and join us on this exciting journey of growth and improvement. Let’s collaborate to make your BigCommerce website the best it can be, ensuring long-term success and a thriving online presence.
Manage your budget effortlessly with our monthly fixed support contracts, providing you with the assurance that a dedicated team of support experts is always at your service, just a call or email away.
At DeeperThanBlue, we’re committed to making operational support stress-free and cost-effective for you. With our fixed contracts, you can relax knowing that you have a reliable partner by your side, ready to address your platform incidents whenever they arise. Your peace of mind is our top priority, and we’re here to ensure that you receive the support you need, precisely when you need it.
Fixed Support Contracts:
24/7 BigCommerce Service Desk & Support Response:
We provide a 24/7 BigCommerce support and service desk for customers who require an elevated level of support, especially those running high-volume or multi-region sites. Our dedicated BigCommerce consultants, developers and support engineers diligently oversee and promptly respond to high and critical alert levels within your hosting environment. Proactively, we work with BigCommerce to deliver the utmost availability, ensuring your online presence is always ready to serve.
In the fast-paced world of eCommerce, we understand that weekends, Black Friday/Cyber Monday and Christmas can be a hotspots for accelerated trading. That’s why having our support team available round the clock, seven days a week, brings peace of mind. Your business’ success is our priority, and we’re here to provide unwavering support whenever you need it.
Get in touch to discover more about our BigCommerce managed support services
Contact us nowWhy Work With DeeperThanBlue?
So, why should you work with a BigCommerce development agency like ours?
Experience – With over 20 years of eCommerce experience, our team helps clients undertake digital transformation.
Relationships – At DeeperThanBlue, we put our clients first, transforming their ideas into a reality.
Exceptional Customer Service – Our philosophy is to provide exceptional customer service around market-leading solutions.
Partnerships – We collaborate with industry leaders so that clients can assess the best-in-class technology and services.
BigCommerce Case Studies
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BigCommerce Support FAQs
Who Is BigCommerce Best For?
BigCommerce support is ideal for medium-sized businesses and growing enterprises. It suits a range of industries including:
- Fashion & Apparel
- Health & Beauty
- Food & Beverage
- Manufacturing
- Wholesale
- Distribution
- Construction
- Automotive
- Home & Garden
BigCommerce also has case studies in the following industries:
- Travel & Entertainment
- Toys & Games
- Education & Publishing
- Electronics
- Sports & Outdoors
Why Choose BigCommerce Over Other Platforms?
Whilst there are many eCommerce platforms available, BigCommerce is steadily rising in popularity. In fact, it is ideal for business owners as it offers features such as:
- Impeccable security
- No commission/ transaction fees
- Inherent scalability
- Multi-channel integration capabilities
- Multi Store capability
- Operationally cost effective compared to other SaaS and eCommerce platforms
- Consistent delivery against the product development roadmap
- Strong B2b capability with Buyer Portal plus Customer (after) service and account management features
To read more about the various platforms, take a look at our insightful comparison pages:
BigCommerce vs Shopify
BigCommerce vs Magento
How Long Will a BigCommerce Project Take?
The BigCommerce support required will depend on your specific needs and requirements. Generally, BigCommerce projects are quicker than Magento ones, taking roughly three to five months to complete for more complex BigCommerce projects. Less complex projects can be delivered in under 12 weeks.
Is BigCommerce Easy To Use?
Yes. You’ll be pleased to hear that BigCommerce has made significant strides in enhancing its platform’s usability in recent years. We have observed firsthand how the platform has evolved, providing a seamless and intuitive experience for store owners.
How Much Does BigCommerce Cost?
To learn more about BigCommerce pricing, get in touch with our specialised BigCommerce team, who can assist you in identifying the correct plan. We can also assist you in discussions with BigCommerce to ensure that you get the possible commercials for your requirements. You can get an idea of the BigCommerce price plans in our How much does BigCommerce cost overview here.
What Payment Options Are Available?
BigCommerce allows merchants to choose from 65 pre-integrated online payment solutions, serving 230 countries and over 140 currencies.
See some of the most popular payment options below:
- Amazon Pay
- Apple Pay
- Stripe
- PayPal
- Barclaycard
- Authorise.net
- Checkout.com
You can find further details here: https://www.bigcommerce.co.uk/payments/.