Microsoft AI Suite

Microsoft Copilot is an AI-powered digital assistant designed to help users with a range of tasks across Microsoft applications. It can create content drafts, suggest wording improvements, insert images or banners, create PowerPoint presentations from Word documents, and perform many other helpful functions.

Copilot is available to home users who subscribe to Copilot Pro or business customers who subscribe to Microsoft 365 Copilot.

The price of a Microsoft Copilot subscription can vary based on the type and size of organisation and other Microsoft licenses that the organisation may have.

Microsoft Copilot: This version offers priority access to the latest AI models, higher usage limits, and early access to new features. It costs $20 (about £16) per user per month.

Microsoft 365 Copilot: This version is integrated into Microsoft 365 apps like Word, Excel, PowerPoint, and Outlook, and is designed for business and enterprise use. It costs £19 per user per month (approximately $24 per user per month).

Copilot for Sales combines the power of Microsoft 365 Copilot with seller workflows. It leverages data from CRM platforms, large language models, and data from Microsoft Graph, Microsoft 365 apps, and the internet to help sales teams save time, generate ideas, build stronger customer relationships, and close more deals.

Copilot features in Customer Service include Copilot knowledge chat, Copilot for drafting emails, case summarisation, Copilot analytics, and conversation summarisation (availability varies by app).

Microsoft Copilot Studio allows users to customise AI-assisted sales processes, bringing tailored experiences informed by their own data, logic, and actions for specific scenarios.

Azure AI Studio is designed for AI software developers, including cloud architects and technical decision-makers who want to create generative AI applications and custom copilot experiences.

Azure AI Studio includes a robust and growing catalogue of frontier and open-source models from OpenAI, Hugging Face, Meta, and more. Users can compare models by task using open-source datasets and evaluate models with their own test data.

Azure OpenAI Service does not use customer data to retrain models.

The use of Microsoft 365 Copilot and Microsoft Copilot by organisations is covered by the terms of the Data Protection Addendum (DPA) and Product Terms, with Microsoft acting as a data processor.

Yes, Copilot works with all Bing SafeSearch settings, including Strict.

Microsoft Copilot helps teams work more efficiently by automating repetitive tasks, speeding up content creation, summarising meetings and emails, and improving decision making through data insights. It integrates directly into familiar tools like Word, Excel, and Teams, so employees can access AI support without changing how they work. For organisations, this translates into time savings, improved productivity, and higher employee satisfaction.

AI readiness depends on your business goals, data maturity, and willingness to adopt new technology. If your teams are spending too much time on manual tasks, struggling with data overload, or looking to improve decision-making, AI can help. At DeeperThanBlue, we start with a readiness assessment to evaluate your current systems, identify AI opportunities, and recommend the right tools—whether that’s Microsoft Copilot, Azure AI or a custom-built solution.

Yes. Microsoft Copilot is designed to work within the Microsoft 365 suite and also integrates with platforms like Dynamics, Salesforce, and third-party data systems via Microsoft Graph. This means it can automate tasks, summarise data, and deliver insights within your current workflows—without requiring a major system overhaul.

Microsoft Copilot is user-friendly and built into everyday tools, so most employees can use it with little to no training. However, to unlock its full potential—especially with tools like Copilot Studio or integrations with CRM systems—some onboarding and best-practice training is helpful. As part of our consulting service, DeeperThanBlue can support training sessions and create adoption guides tailored to your teams.

Microsoft AI tools are versatile and can benefit many sectors. For example:

• Retail: Improve customer service, personalise marketing, and optimise inventory.
• Financial Services: Automate reporting, detect fraud, and streamline compliance.
• Manufacturing: Enhance predictive maintenance, quality control, and supply chain visibility.
• Professional Services: Speed up research, content creation, and project documentation.

DeeperThanBlue has experience tailoring AI solutions across a wide range of industries.

Timelines depend on the scope and complexity of the solution. A basic Copilot integration might take a few weeks, while a full-scale AI roadmap including Copilot Studio or Azure AI could take several months. We typically begin with a discovery phase , followed by a pilot or proof of concept, then scale gradually. Our structured approach ensures you see value early while managing risk.

Microsoft AI solutions, including Copilot and Azure AI, are built with enterprise-grade security and compliance. Data is governed by Microsoft’s Data Protection Addendum and Product Terms, and AI models used in Microsoft 365 do not use your data for training. Features like encryption, access controls, and regulatory compliance (e.g. GDPR) are standard. DeeperThanBlue also ensures any custom integration aligns with your security policies.