BigCommerce Development Agency
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Discover More About BigCommerce Development, Maintenance And Support Services With DeeperThanBlue
Whether you’re a small boutique or a multinational B2B powerhouse, DeeperThanBlue’s BigCommerce consultants are here to cater to your specific business needs.
Our passion lies in building a ‘one team’ culture, so you can trust us with your operational support and development needs. As a trusted BigCommerce partner, we offer BigCommerce support agency services, we focus on delivering an uninterrupted, top-tier service, regardless of your project demands or traffic volumes.
Want to find out more about our BigCommerce maintenance and support services? Get in touch with our consultants today!
Work With A Flexible BigCommerce Development & Support Agency
Here at DeeperThanBlue, we understand that every business is unique, which is why we offer flexible BigCommerce development, maintenance and support services. We’ll collaborate seamlessly with your in-house teams or existing third-party partners to make sure our approach is cooperative and cohesive, all while suiting your current workflow and budget.
When you choose DeeperThanBlue as your BigCommerce development agency, you’re not just getting a service. You’ll gain a partner that is focused on providing a smooth transition, minimal disruptions, and a rapid start to help you unlock value from your business platform.
As a BigCommerce B2B specialised agency partner, we’ll help you tackle a variety of challenges. Our managed BigCommerce development, maintenance and support services ensure your business is always high-performing, no matter your unique requirements. DeeperThanBlue’s expert team of BigCommerce consultants and developers are on hand to help you, no matter what.
BigCommerce Managed Commerce Support Options
Take a look at the support options available from our team of BigCommerce consultants and choose one to suit your business’s needs and requirements:
Monthly Development Retainers
Give your eCommerce website a boost with our monthly development retainer service. You’ll get access to our proactive community of businesses and embark on a sales-focused journey of continuous improvement. With this flexible programme, you have the advantage of reserved project resources every month. This makes sure that the development of your site is consistently ahead of your competitors.
Our growth acceleration strategies are tailor-made to suit your unique goals and aspirations. Every business is unique, and you need a BigCommerce support agency that supports your vision. Not only are DeeperThanBlue’s strategies budget-friendly, but they are also optimised to deliver impressive returns on your investment.
Join us in making your BigCommerce site the best it can be, with a journey of growth and improvement, all leading to long-term success and a thriving online presence.
Manage your budget effortlessly with our monthly fixed BigCommerce support contracts, providing you with the assurance that a dedicated team of support experts is always at your service, just a call or email away.
At DeeperThanBlue, we’re committed to making operational support stress-free and cost-effective for you. With our fixed contracts, you can relax knowing that you have a reliable partner by your side, ready to address your platform incidents whenever they arise. Your peace of mind is our top priority, and we’re here to ensure that you receive the support you need, precisely when you need it.
Fixed BigCommerce Support Contracts
24/7 BigCommerce Service Desk & Support Response
We provide a 24/7 BigCommerce support and service desk for customers who require an elevated level of support, especially those running high-volume or multi-region sites. Our dedicated BigCommerce consultants, developers and support engineers diligently oversee and promptly respond to high and critical alert levels within your hosting environment. Proactively, we work with BigCommerce to deliver the utmost availability, ensuring your online presence is always ready to serve.
In the fast-paced world of eCommerce, we understand that weekends, Black Friday/Cyber Monday and Christmas can be a hotspots for accelerated trading. That’s why having our support team available round the clock, seven days a week, brings peace of mind. Your business’ success is our priority, and we’re here to provide unwavering support whenever you need it.
Why Work With DeeperThanBlue?
So, why should you work with a BigCommerce development agency like ours?
- Experience – With over 20 years of eCommerce experience, our team helps clients undertake digital transformation.
- Relationships – At DeeperThanBlue, we put our clients first, transforming their ideas into a reality.
- Exceptional Customer Service – Our philosophy is to provide exceptional customer service around market-leading solutions.
- Partnerships – We collaborate with industry leaders so that clients can assess the best-in-class technology and services.
BigCommerce Case Studies
BigCommerce Support FAQs
Who Is BigCommerce Best For?
BigCommerce support is ideal for medium-sized businesses and growing enterprises. It suits a range of industries including:
- Fashion & Apparel
- Health & Beauty
- Food & Beverage
- Manufacturing
- Wholesale
- Distribution
- Construction
- Automotive & Mobility
- Home & Garden
BigCommerce also has case studies in the following industries:
- Travel & Entertainment
- Toys & Games
- Education & Publishing
- Electronics
- Sports & Outdoors
Why Choose BigCommerce Over Other Platforms?
Whilst there are many eCommerce platforms available, BigCommerce is steadily rising in popularity. In fact, it is ideal for business owners as it offers features such as:
- Impeccable security
- No commission/ transaction fees
- Inherent scalability
- Multi-channel integration capabilities
- Multi Store capability
- Operationally cost effective compared to other SaaS and eCommerce platforms
- Consistent delivery against the product development roadmap
- Strong B2b capability with Buyer Portal plus Customer (after) service and account management features
To read more about the various platforms, take a look at our insightful comparison pages:
BigCommerce vs Shopify
BigCommerce vs Magento
How Long Will a BigCommerce Project Take?
The amount of BigCommerce development services required will depend on your specific business needs. Typically, BigCommerce projects take less time than those done through Magento and other eCommerce platforms, with more complex BigCommerce projects taking roughly three to five months. Less complex projects can be delivered in under 12 weeks.
Is BigCommerce Easy To Use?
Yes. You’ll be pleased to hear that BigCommerce has made significant strides in enhancing its platform’s usability in recent years. We have observed firsthand how the platform has evolved, providing a seamless and intuitive experience for store owners.
How Much Does BigCommerce Cost?
To learn more about the potential cost of your BigCommerce project, get in touch with our specialist team today, who can help identify the best plan for you. We can also give you a hand during your discussions with BigCommerce to ensure you get the best possible commercials for your specific requirements.
You can get a more detailed idea about our BigCommerce price plans/subscriptions here.
What Payment Options Are Available?
BigCommerce allows merchants to choose from 65 pre-integrated online payment solutions, serving 230 countries and over 140 currencies.
See some of the most popular payment options below:
- Amazon Pay
- Apple Pay
- Stripe
- PayPal
- Barclaycard
- Authorise.net
- Checkout.com
You can find out more about payments directly from BigCommerce here.
