We recently joined our longtime partner Arrow ECS to discuss e-commerce and digital transformation in retail and what that means with Black Friday and Christmas promotions ahead of us. We look at the latest trends online and how the smartest retailers are competing to win our attention this holiday and festive season. With our friends at Arrow we recorded this session as a Podcast so that you can listen to it at your leisure. The episode covers the following areas and much more.
- Digital transformation realities
- Personalisation and the user experience in e-commerce
- Predicting the future of Retail
- Enabling the front office with systems of engagement
- Connecting to the back office and systems of record as well as third parties with middleware
- Critical infrastructure changes to achieve the competitive edge in the hybrid cloud
- IT in the boardroom
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